PRIVACY POLICY.
This policy explains how Phantom Track collects, uses, and protects your information in our website and app.
- We collect the minimum data needed to run the product (account, orders, and app telemetry you choose to sync).
- We don’t sell your personal data.
- We use trusted vendors (e.g., payments, email) only to provide the service.
- You can request deletion of your account data.
Account: email address and authentication identifiers.
Orders: purchase details, shipping address, and fulfillment/tracking information.
App data (if you use the app): device/app diagnostics and performance metrics needed to deliver features. Exact data depends on what you enable.
Support: messages you send to us and any attachments you provide.
- Provide and improve the website/app.
- Process payments, deliver products, and send order/shipping updates.
- Prevent fraud and secure accounts.
- Respond to support requests.
We share data only with service providers needed to operate Phantom Track (for example: payment processing, email delivery, shipping label providers, and hosting).
We may disclose information if required by law or to protect rights and safety.
We retain data as long as needed to provide the service and meet legal/accounting obligations (for example, order records).
- Access/update your account information.
- Request deletion of your account (subject to required record retention).
- Opt out of non-essential communications.
Questions? Contact us via the Support page.